Revolution Systems, a Colorado Corporation headquartered at 410 Orchard Street, Golden Colorado 80401 U.S.A., (hereinafter “Revolution Systems”) processes Personal Data (as defined below) in the course of its business, including the Personal Data of people using and browsing the Revolution Systems websites (the “Sites”) and providing information via activation.
Personal data (“Personal Data”) means any information that may result in the identification of an individual. Non-Personal Data means any information that does not result in the identification of an Individual.
- DATA COLLECTED
Personal Data collected from those who visit a Site without entering information may include:
contents of cookies (as described below)
Personal Data collected from those who provide information to us for the purposes listed below may include:
contents of cookies (as described below)
first and last name
login and password
type of organization (company, school, university, etc.), organization name, organization size, department, and job title
industry and industry sub-industry sectors
people to whom purchases are shipped
any other Data as may be relevant for the purposes listed below
In all cases, however, the Personal Data gathered is limited to data necessary for the purposes described under section 4 herein.
In order to use certain functions and features of a Site, Revolution Systems requires that You provide certain Personal Data when visiting or using the respective Site. You are free to decide whether or not to provide all or part of Your Personal Data. However, if You choose not to provide all or part of Your Personal Data, the purposes as described in section 4 might not be achieved or not properly achieved, some areas and functions of the Sites may not function properly, and/or You may be refused access to certain pages on the Sites. In particular, You will not be authorized to purchase products or services via the Sites.
- PROTECTION OF PERSONAL DATA CONCERNING CHILDREN
Revolution Systems products are not marketed to children under the age of 13 and Revolution Systems does not knowingly collect, or store Personal Data from children under the age of 13. Additionally, Revolution Systems will not collect or store Personal Data, or send email marketing messages to those who are 13, 14, and 15 years old unless permitted by the local data protection laws.
If parents or guardians become aware that their child has provided Revolution Systems with Personal Data without their consent or without a teacher’s or school administrator’s consent, they can ask Revolution Systems to remove such Personal Data and terminate the child’s account by sending an email to privacy@RevolutionSystems.net.
If Revolution Systems becomes aware that it has collected Personal Data from a child below the age of consent under local data protection laws without consent from a parent or guardian, Revolution Systems will take steps to remove such Personal Data and terminate the child’s account.
- PURPOSES FOR PROCESSING PERSONAL DATA
Revolution Systems collects and uses Your Personal Data for the purpose of carrying out its business based on the following legal grounds and for the following purposes:
Processing activities for Personal Data collected from those who visit a Site without entering information, and which are based on Your prior consent if required by law (e.g., You are a resident of the European Union, Iceland, Liechtenstein, or Norway):
To improve Your user experience; and
To recognize that You may have given us information and do not need to provide such information again.
Processing activities for Personal Data collected from those who provide information to us for purposes listed above, and which are based on Your prior consent if required by law (e.g., You are a resident of the European Union, Iceland, Liechtenstein, or Norway):
To enable You to request and receive information related to Revolution Systems products and services from Revolution Systems and its resellers;
To provide You with a personalized interactive use of the Sites;
To ascertain Your requirements and interests and provide You with the most suitable products and/or services;
To enable You to participate in marketing activities and surveys; and
To enable You to register for a seminar, webinar, or event.
Processing activities based on performance of a contract:
To allow You to open and maintain an account in order to obtain specialized documentation and technical assistance;
To enable You to subscribe to a commercial or a support service;
To enable You to make online purchases of some of our products and/or services;
To enable Revolution Systems to manage its business relationships, including sales opportunities, commercial offers, purchasing, contracts, orders, and invoices, and which may include conversational data (e.g., chat, email, and voice messaging data);
To provide You with commercial or support services;
To enable Revolution Systems to manage its Research & Development activities, including development requests, incidents, and product stability control; and
To manage Your training and/or certification on Revolution Systems products and services.
Processing activities based on Revolution Systems’ legitimate interest:
To process an employment application from You and manage the recruitment sources; and
To manage the Anti-Piracy & Compliance program;
To manage the Revolution Systems’ obligations related to applicable export laws, trade sanctions, and embargoes issued, without limitation, by the European Union and its member states, and of the United States of America. This may include (i) automated checks of any user registration data as set out herein and other information You provide about Your identity against applicable sanctioned-party lists; (ii) regular repetition of such checks whenever a sanctioned-party list is updated or when You update Your information; (iii) blocking of access to Revolution Systems services and systems in case of a potential match; and (iv) contacting You to confirm Your identity in case of a potential match.
In addition, Revolution Systems collects and manages activation data for Simple Insite® software, and uses that data and supplemental data provided by the Simple Insite® customer for marketing purposes (e.g., sending newsletters and offers to Simple Insite® customers).
When You register for an event organized by Revolution Systems, Revolution Systems may share Your name, company, and email address with other participants and sponsors of the same event for the purpose of communication and the exchange of ideas.
Subject to applicable local law, by providing Personal Data such as but not limited to an email address, You hereby expressly authorize Revolution Systems and its affiliates and subsidiaries to use it together with other relevant Personal Data to send You commercial or marketing communications. Revolution Systems might also use Your email address for administrative and other non-marketing purposes (for example, to notify You of significant changes to the Sites).
- PERSONAL DATA RETENTION PERIOD
Revolution Systems does not store Your Personal Data for more time than necessary. Retention periods may vary depending on the data categories and the processing activities.
Where Revolution Systems is processing and using Your Personal Data as permitted by law or under your consent, Revolution Systems will store Your Personal Data (i) only as long as required to fulfill the purposes set out above, (ii) where Revolution Systems has a legitimate interest in using Your Personal Data, until You object to Revolution Systems’ use of Your Personal Data, or (iii) where You gave Your consent, until You withdraw it. However, where Revolution Systems is required by applicable law to retain Your Personal Data longer or where Your Personal Data is required to assert or defend against legal claims, Revolution Systems will retain Your Personal Data until the end of the relevant retention period or until the claims in question have been settled.
- TRANSFER OF PERSONAL DATA AND RECIPIENTS
You will have the opportunity to decide whether You authorize Revolution Systems to use Your Personal Data for a purpose differing from the purpose for which it was originally collected.
Revolution Systems will also disclose Personal Data to third parties if Revolution Systems determines that such disclosure is necessary for technical reasons (such as hosting services by a third party) or to protect Revolution Systems’ legal interests (such as in the event of acquisition or merger by a third company or total or partial liquidation of Revolution Systems).
Additionally, Revolution Systems may share Your Personal Data with the reseller assigned to You or in the territory where You are located. Revolution Systems may also share Your Personal Data with business partners when Revolution Systems and the business partner sponsor an event together or participate in a marketing promotion together and in which You engage.
Furthermore, if allowed by applicable law, Revolution Systems may share Your Personal Data with a third party who owns content You wish to access, such as a third-party supplier of a part model. By accessing such content, You consent to Revolution Systems sending Your Personal Data to the content owner and You acknowledge that Your Personal Data will be processed by the content owner in accordance with its own privacy policies.
Revolution Systems may also disclose such personal information if required by law or if Revolution Systems believes in good faith that such disclosure is reasonably necessary to comply with legal process (for example, a warrant, a subpoena, or other court order) or protect the rights, property, or personal safety of Revolution Systems, our customers, or the public.
If allowed by applicable law, Revolution Systems may also share Your Personal Data with third parties in order to offer You targeted marketing or advertising.
These transfers may be transmitted over the Internet, via mail, via facsimile, or by any other method that Revolution Systems determines is appropriate and in accordance with applicable law.
- RIGHTS OF ACCESS TO AND RECTIFICATION OF THE DATA, AND OTHER RIGHTS
You have a right to access Your Personal Data. In addition, You have a right to request the rectification, completion, update, and erasure of Your Personal Data. You also have a right to obtain a copy of the Personal Data stored by Revolution Systems.
If You have an account, You may be able to exercise Your rights of access to and rectification of the Personal Data by logging on to Your account. Otherwise, You may exercise Your rights of access to and rectification of the data by sending an email to firstname.lastname@example.org
- DATA SECURITY
Revolution Systems undertakes to ensure the protection and security of Personal Data that You choose to communicate, in order to ensure the confidentiality of Your Personal Data and prevent Your Personal Data from being distorted, damaged, destroyed or disclosed to unauthorized parties.
Revolution Systems maintains reasonable physical, electronic, and procedural safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, modification, and destruction. As part of those safeguards, Revolution Systems employs sophisticated technology designed to protect Personal Data during its transmission and prevent transmission errors or unauthorized acts of third parties. However, while Revolution Systems strives to protect Your Personal Data, in light of the inevitable risks of data transmission over the Internet, Revolution Systems cannot guarantee full protection against any error occurring during the course of Personal Data transmission that is beyond Revolution Systems’ reasonable control.
Since Personal Data may be confidential, access is limited to employees, contractors, resellers, and vendors of Revolution Systems who have a need to know such data in carrying out their tasks. All the people who have access to Your Personal Data are bound by a duty of confidentiality and subject to disciplinary actions and/or other sanctions if they fail to meet these obligations.
However, it is important for You to exercise caution to prevent unauthorized access to Your Personal Data. You are responsible for the confidentiality of Your password and information appearing on Your account. Consequently, You must ensure that You log out of Your session in the event of shared use of a computer.
improve Your user experience through, for example:
enabling a service to recognize Your device so You don’t have to give the same information several times, and
recognizing that You may already have given a username and password so You don’t need to do so repeatedly.
analyze traffic and data on a Site to:
measure how many people are using the Sites, so they can be made easier to use and navigate and have enough capacity to ensure have adequate response times, and
help Revolution Systems understand how people interact with a Site so Revolution Systems can improve the functionality and performance of the Site.
Revolution Systems may also use third-party vendor services to measure and analyze the effectiveness of the Site (e.g., Adobe Analytics, Google Analytics, Lead Forensics, Piwik, DART, LinkedIn), and in particular to:
analyze Your browsing habits and measure a Site’s audience,
analyze Your interests and offer You targeted marketing or advertising, and
allow You to share content from the Sites with other people on social networks and to let other people know what You are looking at and how You feel about content (e.g., the “Like” button on Facebook).
In such cases, cookies provided by such third party vendors may be used and stored. By transmitting the information generated by these cookies, the cookies’ settings ensure that IP addresses are anonymous before geo-localization and before storage. Our third party vendors will use this information for the evaluation of Your use of the Site, compiling reports on the Site activity for Revolution Systems to provide better services to You suited to Your needs, and provide advertisements to You that are suited to Your needs. Cookies will not associate Your IP address with any other data they store.
- LINKS TO WEBSITES NOT CONTROLLED BY REVOLUTION SYSTEMS
This Site might offer links to third party Websites that may be of interest to You.
Revolution Systems does not exercise any control over the content of third party websites or the practices of these third parties in connection with the protection of Personal Data that they might collect and are thus not in the control of Revolution Systems. Consequently, Revolution Systems shall have no liability for the content of third party websites or the practices of these third parties concerning the protection of Personal Data.
It is therefore Your responsibility to inform Yourself as to these third parties’ privacy policies.
- DISPUTE RESOLUTION
Although Revolution Systems has put in place reasonable safeguards to protect Personal Data, we recognize that there is no method of transmitting or storing Personal Data that is completely secure.
However, Revolution Systems is committed to ensure the privacy of Personal Data. If You have a reason to believe that the security of Your Personal Data has been compromised or misused, You should contact Revolution Systems by sending an email to privacy@RevolutionSystems.net
Unauthorized access to Personal Data or the improper use of Personal Data may constitute offenses under local law.
If Your usual place of residence is in European Union, Lichtenstein, Norway or Iceland, You have a right to file a complaint with Your competent data protection authority.